FAQ

Frequently asked Questions

How do I get tickets for Gillow Cider Festival?

We sell our online tickets through our online shop and you can buy them right here.

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When will my tickets be sent to me and how do I get in?

l. We will email you any updates regarding your ticket status and how to gain access to the festival. Please ensure that you check your emails regularly. If you think you have not received your ticket then please check your spam email folder. If you have not received your ticket in good time to attend the festival please contact us. You should bring your e-tickets to the festival with valid ID, whatever your age or status. Paper ticket buyers will also be required to present valid ID on entry. Concessions will need ID that shows proof of age. Types of ID that are acceptable include: passport, provisional or full driving licence, national proof of age scheme card or an NUS card. All these types of ID should contain a date of birth and photo ID. Your tickets will be exchanged for wristbands

Will I need to show ID at Gillow Cider Festival?

Yes. Photo ID will be requested on entry and may be requested by management or security staff at any time during the event. It may also be requested when leaving and re-entering the site. E-ticket and paper ticket holders will be asked to display ID on entry and concessions will need to present valid photo ID to prove their eligibility for the concession tickets. Under 13’s get in free, but they may also require photo ID to clarify their age. Concession tickets are only available online and in advance of the festival dates. Children aged 16 and under can only enter the site accompanied by an adult aged 21+, proven to be their guardian.  Please also be aware that ID can be requested of you for the purchase of alcohol from any of our bars or traders if you appear to be under the age of 25. Types of ID that are acceptable include: passport, provisional or full driving license, national proof of age scheme card or an NUS card. All these types of ID should contain a date of birth and photo ID.

Do I have to pay extra for camping?

Camping is free At Gillow Cider Festival When You can purchase Weekend Tickets that Includes Camping.

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Can I bring a gas camping stove?

Yes, you can bring a gas camping stove as long as it is raised up off the ground. Unfortunately, we cannot allow BBQs or campfires!

Can I bring my pet to Gillow Cider Festival?

Dogs are welcome, but on leads at all times, and please clean up after the. Please make sure that all rubbish is put into the bins provided.

Can I bring my own drinks to Gillow Cider Festival?

You can bring your own drinks into the campsite, but will not be permitted to bring them into the arenas during the event, whatever container they may be in. please do not attempt to sneak alcohol in. You will be allowed to bring a reasonable amount of alcohol onto the campsite with you on your first entry on Thursday/Friday for you to consume over the weekend. However, we do not allow alcohol on re-entry on the Saturday and Sunday. What is deemed reasonable, is at gate staffs’ discretion but as a guide – one crate of beer, a couple of bottles of wine or spirits is fine. Turning up with your own portable off license won’t go down very well.

Is there anything I shouldn't bring to Gillow Cider Festival?

For security reasons and for the protection of the land, we do not allow glass anywhere on site including the camping areas and car parks. Chinese lanterns are harmful to our birds so these are not permitted  at the festival